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If you have any questions, please let us know, by sending us an email at info@aceliquor.ca . Thank you!

BUSINESS HOURS(Head Office)

Mon-Fri 9:00AM - 5:00PM

COVID-19

WE'RE HERE FOR YOU!

We go above and beyond for your health

In these unprecedented times, we want to keep you informed of the steps we're taking to KEEP OUR STAFF AND COMMUNITY SAFE.
Here are the additional measures we have taken/are taking in our stores.


  1. Instituted mandatory full cleaning and disinfecting protocol at all stores as of March 12, 2020 with high-touch surfaces being cleaned on an ongoing basis throughout the day.
  2. Effective March 13, 2020 ALCANNA employees who exhibited symptoms - or were uncomfortable coming to work - were permitted to stay home for 14 days to self-isolate.
  3. Alcanna put in place a company-wide COVID-19 Hot Line and incident reporting protocol and each team member's status is reviewed by the COVID-19 Response Team.
    COVID Hotline: 1-855-702-7400 opt. 6COVID19@ALCANNA.COM
  4. Restricted hours of operation to 10 a.m.- 8 p.m. in Alberta, 11a.m. - 7p.m. in Alaska. These hours of operation will continually be reviewed and will be changed to meet team member needs and in response to customer demand.
  5. Prohibited: public use of washrooms; bottle returns (in B.C); temporarily stopping product returns or refunds; stopped all tastings and events; closed growler bars; put prominent signs at our entrances telling customers with symptoms they must not enter.
  6. Effective immediately we will not permit customers to bring reusable bags or containers into the stores. We will provide plastic or paper bags to customers at no cost.
  7. Signs will be displayed around the store reminding customers to practice social distancing and tape will be put on the floor near the tills.
  8. Installing plexiglass shields at tills in all stores starting immediately to provide team members working at the tills an extra barrier between them and customers.
  9. Secured multiple new sources of hand sanitizer bottles which will arrive in the stores starting this week.
  10. Provided gloves for all stores for those team members who wish to wear them.
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